Turtle Mountain USA

Legal

Privacy Policy

Last updated: [CONFIRM DATE]

This policy explains what information Turtle Mountain USA collects through this website, why we collect it, and what we do with it. It covers this website only. It does not cover information you give us by telephone, by email, or in the course of a commercial relationship, which is handled under the terms of that relationship.

1. Information We Collect

We collect only what you choose to send us. If you submit the specification and availability inquiry form, we receive:

  • Your name
  • Your company
  • Your email address
  • Your telephone number
  • Any project specifications or requirements you choose to include

We do not ask for, and you should not send us, payment card details, government identification numbers, or any other sensitive personal information through this website.

Our web server also records standard technical information for every visit, including IP address, browser type, the pages requested, and the time of the request. This is ordinary server logging and is used for security and troubleshooting.

2. Why We Collect It and How We Use It

We use the information you submit for one purpose: to respond to your inquiry and, where it leads to a commercial discussion, to supply the products and information you have asked about.

We do not sell your information. We do not rent, trade, or share it for anyone else's marketing. We do not add you to a mailing list because you sent an inquiry.

3. Consent

Submitting the inquiry form, and ticking the consent box on it, is your consent for us to store and use your details to respond. You can withdraw that consent at any time by contacting us using the details in section 9, and we will delete your information unless we are required to keep it.

4. Disclosure of Your Information

We share your information only where it is necessary to operate this website or to answer you:

  • Our email delivery provider, which transmits inquiry notifications to us.
  • Our hosting provider, which operates the servers this site runs on.
  • Professional advisers or authorities, where we are required to disclose by law.

These providers process information on our instructions and for no other purpose.

5. Third-Party Resources Loaded by This Site

Some parts of this website are served from third parties, which means those parties can see your IP address and basic browser information when a page loads. We consider it more honest to name them than to leave them unmentioned:

  • Google Fonts, for the typefaces used across the site.
  • Cloudflare, which hosts the mapping library and, on the inquiry form, provides bot protection.
  • OpenStreetMap, which supplies the map imagery in the contact section.

Each of these has its own privacy practices, which we do not control.

6. Cookies and Analytics

[CONFIRM: complete this section once analytics are installed, or delete it if they are not.] This website does not set advertising or tracking cookies and does not use your information to build an advertising profile.

7. Where Your Information Is Stored

Information submitted through this website is stored on servers operated by our hosting and email providers, and may be processed in the United States or elsewhere. [CONFIRM: hosting location once Sapphire is configured.]

8. How Long We Keep It

We keep inquiry correspondence for as long as it is commercially useful and thereafter for as long as we are required to retain business records. Where an inquiry does not lead anywhere and you ask us to delete it, we will.

9. Safeguards and Security

This website is served over an encrypted connection. Inquiry submissions are transmitted to us by email and are held in our business email systems, which are access-controlled. No system is perfectly secure, and we do not claim otherwise, but we take reasonable measures appropriate to the information involved.

10. Your Rights

You can ask us what information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. Contact us using the details below and we will respond within a reasonable time.

11. Contact Us

Questions about this policy, or requests about your information, can be sent to:

Turtle Mountain USA
604 1st Ave, Eureka, Montana 59917
sales@turtlemes.com
432-313-4286

12. Changes to This Policy

We may update this policy as the website or our practices change. The date at the top shows when it was last revised. Material changes will be reflected here rather than notified individually.